We are dedicated to protecting client privacy and honoring the sensitive nature of family history.
— Alicia Moore, Ethics and Standards

Privacy policy.

Our Unwavering Commitment to Confidentiality

At Family Forge, we understand that your family history is deeply personal and often sensitive. Our commitment to maintaining the strictest confidentiality is the cornerstone of our business ethics and practices.

Our Comprehensive Confidentiality Measures:

Secure Data Handling: All research data, including documents, records, and personal information, is stored in encrypted, password-protected systems accessible only to authorized personnel directly involved in your project.

Non-Disclosure Agreements: Our entire team, including researchers, assistants, and any subcontractors, signs comprehensive non-disclosure agreements to ensure your information remains confidential.

Client-Controlled Information Sharing: You have complete control over how and with whom your family history information is shared. We will never disclose any details of your genealogy to third parties without your explicit, written consent.

Secure Communication: All correspondence regarding your family history is conducted through secure, encrypted channels to protect your privacy.

Anonymized Use of Information

While we may occasionally use general aspects of our research in marketing materials or case studies, we adhere to strict anonymization protocols:

Removal of Identifying Information: All names, exact dates, specific locations, and any other potentially identifying details are completely removed or altered.

Generalization of Details: Specific facts are generalized to prevent any possibility of identification. For example, "A client's great-grandfather who immigrated from Italy in the 1890s" instead of specific names or exact dates.

Client Approval: In the rare case where we wish to share a more detailed success story, we always seek explicit permission from the client and allow them to review and approve any content before publication.

Your Trust is Our Priority

We recognize that entrusting us with your family's history is an act of significant trust. We honor that trust by:

  • Providing you with a detailed confidentiality agreement at the start of our engagement.

  • Offering you the option to specify any particular sensitivities or concerns about your family information.

  • Giving you the right to request the deletion of all your data from our systems upon completion of the project.

  • Maintaining transparency about our data handling and confidentiality practices throughout our engagement.


Ethical Commitment

Our commitment to confidentiality goes beyond legal obligations. It's a core ethical principle that guides every aspect of our work. We treat your family history with the same level of care and discretion that we would our own.

By choosing Family Forge, you can rest assured that your family's story is in safe, trustworthy hands.